Our Insulated Boxes keep your goods fresh in transit...Delivery: R30-R112, anywhere in SA.

Delivery Info

Our mission is to ensure that all South Africans have access to affordable, authentic and credible low carb, diabetic friendly products. With our simple direct-to-consumer online business model we are geared to reach every corner of SA in terms of delivery. Making it super convenient for you and thereby cutting out any "middle men" in the process - meaning you get the BEST possible prices.


Delivery & Collection Times

Collecting your order       

Monday-Thursday: 8am-4pm

Fridays: 8am-3pm


Please allow 24 hours for us to pack your order after you have completed your transaction. We will notify you if your order is ready for collection. When collecting, please ring the intercom buzzer at the main-gate and state your NAME and ORDER NUMBER, so that we can verify you before bringing your order to you.


Delivery of your order


All orders will be dispatched on Mondays-Fridays only, not on weekends.

To ensure that product integrity is maintained, we take a few aspects into careful consideration before dispatching your order:


     1)      Contents of order 

     2)     Date of order received

     3)     Location of delivery destination


Dry, ambient orders

Orders that contain only dry, ambient products will be dispatched within 24 hours of receipt, or the following working day.


Fresh, cool orders

Orders that contain fresh, cool/frozen products will be dispatched on the most suitable weekday to ensure the shortest transit time. For majority of orders, this implies dispatching on a Monday, Tuesday or Wednesday basis. ONLY Cape Town deliveries will be dispatched on Thursdays and Fridays.


Delivery vs. Collection Costs

Orders can be delivered to you anywhere in South Africa within 2-5 working days, or you can collect your orders directly from the Medifood Distribution Centre in Cape Town 24 hours after placing your order (excl weekends). Simply select your preferred option in the final steps of your online transaction process. 

Outside of Cape Town

>>   R112

Delivery of orders less than R349 in value.

>>   R94

Delivery of orders between R349-R499 in value.

>>   R82

Delivery of orders between R499-R599 in value.

>>   R30

Delivery of orders between R599-R999 in value anywhere in SA. You get delivery for FREE and only pay R30 for the unique customized insulated box used to keep your items cool while in transit, plus cold gel packs.

>>   FREE

Orders over R999 get FREE delivery and FREE packaging.

Cape Town region

>>   R49

Delivery of orders in Cape Town. Only R28 if more than R599 in value.

>>   FREE

To collect your order from us in Cape Town is Free

Medifood Distribution Centre Address: Unit 11, 155 Vasco Boulevard, Goodwood, Cape Town

The Factory Shop is now permanently closed, no walk-ins allowed.


Need more info?

Directions to Distribution Centre

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